Mortgage -- Struggling to pay mortgage -- Complaint #6917051

Complaint Overview

Complaint ID: 6917051

Company: Ocwen Financial Corporation

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Struggling to pay mortgage

State: Vermont

ZIP Code: 051XX

Date Received: 2023-05-01T12:00:00-05:00

Date Sent to Company: 2023-05-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have been approved for XXXX through the Vermont home owners assistance program. My mortgage company PHH keeps stalling and not submitting what is requested of them. They said I had to complete my 90 trial plan first but that is not what state program said. My mortgage company is less than trustworthy. It is PHH

Frequently Asked Questions

What is Complaint #6917051 about?

Complaint #6917051 was filed against Ocwen Financial Corporation regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-05-01T12:00:00-05:00.

How did Ocwen Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Ocwen Financial Corporation?

Yes, visit the Ocwen Financial Corporation company profile at readthecomplaint.com/company/ocwen-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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