Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #6916999
Complaint Overview
Complaint ID: 6916999
Company: TD Bank US Holding Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Sub-Issue: Unable to receive car title or other problem after the loan is paid off
State: Texas
ZIP Code: 79424
Date Received: 2023-05-01T12:00:00-05:00
Date Sent to Company: 2023-05-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TD Auto Finance still has a lien on my vehicle. I paid it off in XXXX so there is no reason for this lien to still be on the vehicle. Ive tried calling through various numbers over the span of a week but the Auto Loan department is not available.
Frequently Asked Questions
What is Complaint #6916999 about?
Complaint #6916999 was filed against TD Bank US Holding Company regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2023-05-01T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.