Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6916444

Complaint Overview

Complaint ID: 6916444

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Mississippi

ZIP Code: 39047

Date Received: 2023-05-01T12:00:00-05:00

Date Sent to Company: 2023-05-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

This is in regards to XXXX XXXX. I am writing this to appeal to the cfpb to review my evidence across 2 bureaus where this is reported. " What in Tarnations is this ''. I can't count how many times this account has been changed and manipulated. now that I am reviewing this, they have a charge offs on one date where an on time payment has been reported, payment dates don't match up, on time payments not reported at all. and saying this account is charged off and not paid. for example. in one report it actually says date of last payment in XXXX XXXX XX/XX/2020 and at the same time have a charge off for those dates. totally crazy. im telling you everything about this account is wrong and scrambled. please let me know if you can't read my documents. i never had those missed payments or charge offs

Frequently Asked Questions

What is Complaint #6916444 about?

Complaint #6916444 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-05-01T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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