Checking or savings account -- Managing an account -- Complaint #6910904
Complaint Overview
Complaint ID: 6910904
Company: Adp INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Indiana
ZIP Code: 46123
Date Received: 2023-04-30T12:00:00-05:00
Date Sent to Company: 2023-05-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/23 an unauthorized charge of XXXX was made by a company listed as XXXX XXXX they say it was an ach payment. I don't know who this is and no one has access to my account. I contacted the dispute office of the card and they told me it would take anywhere from XXXX to XXXX weeks to investigate. I received a letter from them stating that they would not be issuing a credit back to my account. If I wanted to discuss this further they said that I could write them at a XXXX XXXX XXXX I have unsuccessfully tried to find XXXX XXXX contact information to hear what they say was purchased.
Frequently Asked Questions
What is Complaint #6910904 about?
Complaint #6910904 was filed against Adp INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-30T12:00:00-05:00.
How did Adp INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Adp INC.?
Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.