Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #6895118
Complaint Overview
Complaint ID: 6895118
Company: Guild Holdings Company
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Virginia
ZIP Code: 23111
Date Received: 2023-04-26T12:00:00-05:00
Date Sent to Company: 2023-04-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This mortgage company is offering {$2000.00} egift cards for using their mortgage service. That seems like a thing of value, and requires you closing a mortgage with them. How is this allowed? This same offer for {$2000.00} egift card is on their actual website.
Frequently Asked Questions
What is Complaint #6895118 about?
Complaint #6895118 was filed against Guild Holdings Company regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2023-04-26T12:00:00-05:00.
How did Guild Holdings Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Guild Holdings Company?
Yes, visit the Guild Holdings Company company profile at readthecomplaint.com/company/guild-holdings-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.