Credit card or prepaid card -- Problem when making payments -- Complaint #6890342
Complaint Overview
Complaint ID: 6890342
Company: Discover Bank
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: Florida
ZIP Code: 338XX
Date Received: 2023-04-25T12:00:00-05:00
Date Sent to Company: 2023-04-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied payment through XXXX account online. Bank smpulled from wrong account. This had happened more than 3 times now. I need to have any returned fees back to my account. I have paid on time and thousands onthis card. Their system is automatically pulling feom bank of their choice. I've co tasted their customer service and sarcasm and ignorance is what they provided. I would like to jave payment pulled fro. My account.
Frequently Asked Questions
What is Complaint #6890342 about?
Complaint #6890342 was filed against Discover Bank regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2023-04-25T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.