Credit card or prepaid card -- Getting a credit card -- Complaint #6883989

Complaint Overview

Complaint ID: 6883989

Company: Discover Bank

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: Pennsylvania

ZIP Code: 193XX

Date Received: 2023-04-24T12:00:00-05:00

Date Sent to Company: 2023-04-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The account where openned under my name, ss, and I found out that I had identity theft happen back in 2019, I had a state police contact me about my name being used for fraud. I was asked to come into the state police location and do a report of my own. Here are the three reports I have had to make regarding identity theft : XXXX XXXX XXXX I have tried to contact all the parties involved and none of the credit card companys have done anything to remove from my credit report. I have on my credit report a notice that I have identity theft done. I've had my bank even contact me during XXXX about about someone trying to access my banking information. The accounts I did not open are the following : XXXX XXXX XXXX XXXX XXXX Discover Bank The police reports I have filed details the accounts that were from the identity theft.

Frequently Asked Questions

What is Complaint #6883989 about?

Complaint #6883989 was filed against Discover Bank regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-04-24T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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