Debt collection -- Took or threatened to take negative or legal action -- Complaint #6883854
Complaint Overview
Complaint ID: 6883854
Company: Block, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: New Jersey
ZIP Code: 08060
Date Received: 2023-04-24T12:00:00-05:00
Date Sent to Company: 2023-04-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Afterpay Customer Service, I am writing to file a formal complaint regarding the high interest rates on installment loans that I have been charged. As a consumer, I believe that I am entitled to reasonable interest rates and fair lending practices under the consumer laws and codes of banking that are in place to protect us. I am currently not working due to medical issues and have been struggling to make ends meet. Despite my financial difficulties, I have made every effort to keep up with my installment loan payments. However, the high interest rates that I have been charged have made it nearly impossible for me to pay off my debt in a reasonable amount of time. I believe that these high interest rates are not only unreasonable, but also potentially illegal under the consumer laws and codes of banking. I would like to request that Afterpay investigate this matter and provide me with a resolution that is fair and equitable.
Frequently Asked Questions
What is Complaint #6883854 about?
Complaint #6883854 was filed against Block, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2023-04-24T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.