Debt collection -- Attempts to collect debt not owed -- Complaint #6878883

Complaint Overview

Complaint ID: 6878883

Company: Santander Holdings USA, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed

State: Texas

ZIP Code: 752XX

Date Received: 2023-04-23T12:00:00-05:00

Date Sent to Company: 2023-04-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Dear Santander Consumer USA It has been brought to my attention that your company have reported this alleged debt as a loss on your tax return and have gotten a tax credit for it. My confusion is why is this still being reported to the consumer reporting agencies that I still owe this debt?? Your company have until the next 5 business days to delete this account off of my report. If not done within the time allowed I will file form 3949-A with the IRS & have your company reported. ACCOUNT # : XXXX Thank you for your time

Frequently Asked Questions

What is Complaint #6878883 about?

Complaint #6878883 was filed against Santander Holdings USA, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-04-23T12:00:00-05:00.

How did Santander Holdings USA, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Santander Holdings USA, INC.?

Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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