Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #6876882

Complaint Overview

Complaint ID: 6876882

Company: Block, INC.

Product: Credit card or prepaid card

Sub-Product: General-purpose prepaid card

Issue: Problem with a purchase or transfer

Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer

State: Wisconsin

ZIP Code: 53209

Date Received: 2023-04-22T12:00:00-05:00

Date Sent to Company: 2023-04-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Did the transaction ( s ) in question ever have a processing period? Was that processing period the transaction ( s ) pending that are in question? Each time were they totaling more than what was my available balance? How were they able to get the amount that the company Cashapp recovered? Who gave them any amount of the complete total that wouldnt complete the transaction and guarantee a product be shipped to me if they did not receive the entire payment required to complete the transaction to their standards of doing business with anyone.

Frequently Asked Questions

What is Complaint #6876882 about?

Complaint #6876882 was filed against Block, INC. regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2023-04-22T12:00:00-05:00.

How did Block, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Block, INC.?

Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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