Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6876791
Complaint Overview
Complaint ID: 6876791
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Idaho
ZIP Code: 83642
Date Received: 2023-04-22T12:00:00-05:00
Date Sent to Company: 2023-04-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I submitted 3 letters to Experian. One letter on XX/XX/23, XXXX letter on XX/XX/23, and another letter on XX/XX/23. I received a letter dated XX/XX/23 - report # XXXX stating they received a request that does not appear to be sent directly by me. This is incorrect. I am attaching a copy of their letter, along with all of my documentation regarding my disputes. Experian on multiple occasions has not taken any action, sending me multiple letters from them stating that they are taking no action as the disputes are not being sent by me. Experian refuses to follow the law and investigate these inaccuracies on my credit report and delete the incorrect information on my credit report.
Frequently Asked Questions
What is Complaint #6876791 about?
Complaint #6876791 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-04-22T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.