Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #6876485

Complaint Overview

Complaint ID: 6876485

Company: Paypal Holdings, INC

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Sub-Issue: Card was charged for something you did not purchase with the card

State: Virginia

ZIP Code: 23860

Date Received: 2023-04-22T12:00:00-05:00

Date Sent to Company: 2023-04-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I am disputing the following Unauthorized transactions on Paypal Account, XXXX : XXXX XXXX XXXX XXXX XXXX - {$27.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$27.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$45.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$45.00} TSent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$22.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$22.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$18.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$18.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$38.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$38.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$13.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$13.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$25.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$25.00} Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$22.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$22.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$22.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$22.00} XXXX, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$35.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$35.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$120.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$120.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$28.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$28.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$55.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$55.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$42.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$42.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$35.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$35.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$40.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$40.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$38.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$38.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$41.00} Paid with XXXX XXXX ( XXXX XXXX XXXX ) You'll see " PAYPAL XXXX '' on your card statement. {$41.00} Sent by, Transaction ID XXXX XXXX XXXX XXXX XXXX XXXX - {$40.00} Paid with XXXX XXXX XXXX XXXX You'll see " PAYPAL XXXX '' on your card statement. {$40.00} Sent by, Transaction ID XXXX I did not purchase anything from from XXXX XXXX XXXX nor have I received anything form XXXX XXXX XXXX, This are Unauthorized Transactions and I am contacting PAYPAL and making a claim with them as well. Thank You, XXXX XXXX

Frequently Asked Questions

What is Complaint #6876485 about?

Complaint #6876485 was filed against Paypal Holdings, INC regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-04-22T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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