Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6875704
Complaint Overview
Complaint ID: 6875704
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Virginia
ZIP Code: 23454
Date Received: 2023-04-23T12:00:00-05:00
Date Sent to Company: 2023-04-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XX/XX/2023 XXXX EST Amount = {$570.00} Seller advertised concert tickets on XXXX. After agreeing to a set price of {$550.00}, we exchanged PayPal information. At this point, {$550.00} was transferred via PayPal to the seller. After numerous texts to have the tickets transferred, they asked for a " show merch-fee '' of {$200.00} additional. Seller was reluctant to transfer tickets until the {$200.00} dollars of additional fees were sent. At this point, we believe this activity to be very suspicious, therefore, I contacted both XXXX XXXX and PayPal to stop payment as we never got what was advertised. Subsequent, seller was contacted on numerous occasions to cancel transaction, but I never got a response and was ghosted.
Frequently Asked Questions
What is Complaint #6875704 about?
Complaint #6875704 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-04-23T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.