Checking or savings account -- Managing an account -- Complaint #6873746
Complaint Overview
Complaint ID: 6873746
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: South Carolina
ZIP Code: 29615
Date Received: 2023-04-21T12:00:00-05:00
Date Sent to Company: 2023-04-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My money has been held for over 90 days including loan payments, personal payments, rental car refund, etc and they are closing my account and froze it because someone deemed unauthorized fraud when it was not and I had the conversation between the people. They refuse to give me my money and they are obligated to. They took {$330.00} + {$250.00} away from me based on lies and I offered to give them pictures but they refused. I want my money.
Frequently Asked Questions
What is Complaint #6873746 about?
Complaint #6873746 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-21T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.