Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6873195
Complaint Overview
Complaint ID: 6873195
Company: Grain Technology, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: Georgia
ZIP Code: 30141
Date Received: 2023-04-21T12:00:00-05:00
Date Sent to Company: 2023-05-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On Monday, XX/XX/2023 I saw that my XXXX credit score went down XXXX points on XXXX This was due to Grain Technology Inc reporting my account as 30 days late. I have made all of the required minimum payments and I was confused on why it was reporting as late. I have tried connecting with them over the phone, but the number they have on file does not route to a representative to help you. I have disputed this claim with all XXXX bureaus. I noticed that Grain has updated my XXXX credit report from 30 days past due to 60 days past due even though the XXXX payment is due on XX/XX/2023. It hasn't even been a full month since the minimum payment for XXXX, so I am confused on how this payment is 30 days past due and I am unable to get in touch with anyone over the phone.
Frequently Asked Questions
What is Complaint #6873195 about?
Complaint #6873195 was filed against Grain Technology, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-04-21T12:00:00-05:00.
How did Grain Technology, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Grain Technology, INC.?
Yes, visit the Grain Technology, INC. company profile at readthecomplaint.com/company/grain-technology-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.