Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6868865

Complaint Overview

Complaint ID: 6868865

Company: New York Community Bancorp INC

Product: Money transfer, virtual currency, or money service

Sub-Product: Virtual currency

Issue: Fraud or scam

State: Texas

ZIP Code: 765XX

Date Received: 2023-04-20T12:00:00-05:00

Date Sent to Company: 2023-04-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Commencing on or about XX/XX/2023, I fell victim to two multi-layered scam operations run by XXXX XXXX XXXX which involved me making deposits for a total amount of XXXX USD from my XXXX XXXXXXXX XXXX XXXX XXXXXXXX account to Signature Bank at the instructions of the scammers.

Frequently Asked Questions

What is Complaint #6868865 about?

Complaint #6868865 was filed against New York Community Bancorp INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-04-20T12:00:00-05:00.

How did New York Community Bancorp INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against New York Community Bancorp INC?

Yes, visit the New York Community Bancorp INC company profile at readthecomplaint.com/company/new-york-community-bancorp-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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