Checking or savings account -- Managing an account -- Complaint #6868718
Complaint Overview
Complaint ID: 6868718
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Nevada
ZIP Code: 894XX
Date Received: 2023-04-20T12:00:00-05:00
Date Sent to Company: 2023-04-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I open an account with Wells Fargo in XXXX, Nevada on XXXX XX/XX/XXXX. I deposited six checks, the check the bank is stating is fraudulent is from XXXX XXXX XXXX XXXXy XXXX XXXX issued on XX/XX/XXXX check number # XXXX for the amount of {$20000.00}. The check was from XXXX XXXX XXXX XXXX. Wells Fargo has stated this is a fraudulent check will not process this check unless I provide two letters one certified from the XXXX and one from the bank XXXX in which by I was told they do not write letters by the agency XXXX. I have talked to multiple agents approximately six agents from each agency XXXX and Wells Fargo on XX/XX/XXXX and XX/XX/XXXX I finally called the lawyer, who is in my lawyer for the XXXX XXXX XXXX XXXX XXXX XXXX, Lawyers, XXXX, XXXX, and XXXX, XXXX. So my checking account will be closed on XX/XX/XXXX due to me depositing a fraudulent check. I have been receiving these checks for the last four years. Thank you for your help.
Frequently Asked Questions
What is Complaint #6868718 about?
Complaint #6868718 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-20T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.