Credit card or prepaid card -- Trouble using your card -- Complaint #6857726
Complaint Overview
Complaint ID: 6857726
Company: Discover Bank
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Pennsylvania
ZIP Code: 19403
Date Received: 2023-04-18T12:00:00-05:00
Date Sent to Company: 2023-04-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i provided all the proper documents and proof of my statements from XXXX, XXXX, and XX/XX/2023 - from XXXX XXXX to Discover card by fax, including the latest on XX/XX/2023. Please review the fax from XX/XX/2023. The numbers are there, and they are correct. I just need someone to actually look at the documents, as {$100.00} was the initial deposit on XX/XX/2023 and then {$1.00} added on XX/XX/2023. Please see attached. Please allow me to use my account.
Frequently Asked Questions
What is Complaint #6857726 about?
Complaint #6857726 was filed against Discover Bank regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2023-04-18T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.