Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6844528
Complaint Overview
Complaint ID: 6844528
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New York
ZIP Code: 11354
Date Received: 2023-04-15T12:00:00-05:00
Date Sent to Company: 2023-04-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This CRA is in violation of my consumer rights. U.S.C. 1681b ( 2 ) Permissible purpose of consumer reports ( 2 ) In accordance with the written instructions of the consumer to whom it relates. I am the consumer to whom it relates, I did not give this CRA written permission to furnish any information on my report. I ask that you please delete the entirety of the following account. Infractions as follows : XXXX XXXX XXXX XXXX XXXX XXXX This CRA is also in violation of my consumer rights according to 15 USC1681 and the FCRA 15 U.S.C. 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose. My monthly payments to you are considered under an open end consumer credit plan. You are the creditor. Please update this account to PAANL. ( Paid as Agreed Never Late ). Infractions are as follow : XXXX XXXX XXXX ACCT # XXXX
Frequently Asked Questions
What is Complaint #6844528 about?
Complaint #6844528 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-04-15T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.