Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #6842063
Complaint Overview
Complaint ID: 6842063
Company: Winklevoss Exchange LLC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: California
ZIP Code: 902XX
Date Received: 2023-04-14T12:00:00-05:00
Date Sent to Company: 2023-04-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I check my liittle that I have set up with Gemini. I don't invest a lot because it's crypto currency and I'm exploring but buy little amounts. The account last week was around {$500.00}, and all of a sudden my account has been frozen. I tried to call and can only email which I did to ask why. There has been no response and this AM I found a phone number and called. I got some recording. I'm sure there won't be a reply. Something is wrong. I can't even pull the funds out.
Frequently Asked Questions
What is Complaint #6842063 about?
Complaint #6842063 was filed against Winklevoss Exchange LLC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-04-14T12:00:00-05:00.
How did Winklevoss Exchange LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Winklevoss Exchange LLC?
Yes, visit the Winklevoss Exchange LLC company profile at readthecomplaint.com/company/winklevoss-exchange-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.