Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6837974
Complaint Overview
Complaint ID: 6837974
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Ohio
ZIP Code: 45385
Date Received: 2023-04-13T12:00:00-05:00
Date Sent to Company: 2023-04-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Equifax is deliberately lowering my credit score for no reason except to keep me from obtaining credit products and I actually have proof I am trying to build my credit score and its actually going up until recently Equifax lowered my score XXXX points one day next day they lowered it XXXX points as soon as my score reached XXXX boom they hit me with a total loss of XXXX points in total and for no reason all of my credit cards are paid on time never been late my utilization is 49 percent and going down but yet they absolutely refuse to let my credit score rise by deliberately lowering it without giving me a reason thats one huge complaint second yes I have a few old debt accounts but yet there past my states statue of limitations ohio recently passed a revised bill that makes accounts XXXX XXXX XXXX not collectible and 4 years on no contract binding accounts so I disputed them thinking Equifax would follow the law but no there not so I have 2 big complaints against Equifax
Frequently Asked Questions
What is Complaint #6837974 about?
Complaint #6837974 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-04-13T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.