Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6831858
Complaint Overview
Complaint ID: 6831858
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Pennsylvania
ZIP Code: 19133
Date Received: 2023-04-12T12:00:00-05:00
Date Sent to Company: 2023-04-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Scammer falsely claimed to be selling an oud ( musical instrument ) on XXXX marketplace, insisted on purchaser ( me ) sending a partial deposit via cashapp in advance of actual purchase because of ( supposedly ) other interested buyers. As planned date of meetup approached, scammer insisted on full payment in advance of meeting, and refused to even consider the idea of payment upon meeting or even re-doing payment with buyer protection enabled via a different service. Meanwhile, I had my friend ask them if the item was still available, and they said yes. When it became clear that I was not going to send them more money without receiving the instrument, they blocked me and deleted some of my messages in the chat.
Frequently Asked Questions
What is Complaint #6831858 about?
Complaint #6831858 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-04-12T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.