Checking or savings account -- Managing an account -- Complaint #6826636
Complaint Overview
Complaint ID: 6826636
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Illinois
ZIP Code: 60619
Date Received: 2023-04-11T12:00:00-05:00
Date Sent to Company: 2023-04-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX my account was closed and {$11000.00} was debited from the account after 3 years going back and forth. The bank claims they sent the money to someone else. They have not provided proof of whom they sent the money to. This has been going on since XX/XX/XXXX. I filed a complaint then and nothing happened. I filed another complaint on XX/XX/XXXX thats when the bank decided they had made their interest and fees They finally gave me access to the account and lifted the freeze after 3 years.
Frequently Asked Questions
What is Complaint #6826636 about?
Complaint #6826636 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-11T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.