Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6821548
Complaint Overview
Complaint ID: 6821548
Company: Wells Fargo & Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Alabama
ZIP Code: 365XX
Date Received: 2023-04-10T12:00:00-05:00
Date Sent to Company: 2023-04-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX, I saw a XXXX XXXX XXXX on XXXX XXXX for sale. I inquired from the seller, if the vehicle was still available and he said yes. The cost of the vehicle was {$12000.00} and the seller asked me to wire a deposit of {$6000.00} the money to Wells Fargo Bank. I wired the money of {$6000.00} and the vehicle would be delivered to my home and I would pay the balance of XXXX on the day of delivery. The seller did not speak the truth and the vehicle was never delivered and the money was stolen. I inquired from Wells Fargo Bank about this fraud transaction, but nothing was done. Wells Fargo Bank had all the information from the seller and should be able to get my money back. I'm requesting from the Fraud department to refund my money which is {$6000.00} to me asap. I need to purchase a vehicle for work. Thank You for looking into this matter asap.
Frequently Asked Questions
What is Complaint #6821548 about?
Complaint #6821548 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-04-10T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.