Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #6815894

Complaint Overview

Complaint ID: 6815894

Company: Capital One Financial Corporation

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Sub-Issue: Credit inquiries on your report that you don't recognize

State: Alabama

ZIP Code: 366XX

Date Received: 2023-04-09T12:00:00-05:00

Date Sent to Company: 2023-04-09T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a copy of my credit report from XXXX. The credit report showed credit inquiries that I did not authorize. I understand that you shouldnt be allowed to put an inquiry on my file unless I have authorized it. Please remove this inquires listed below from my account : * Capital One -- XXXX XXXX * Capital One -- XX/XX/ I, also, received a letter stating that I applied for a XXXX on XX/XX/. I checked my credit and it shows that I have an inquiry on my XXXX report. Please remove the follow inquiry from my XXXX credit report : * Capital One -- XXXX XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #6815894 about?

Complaint #6815894 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2023-04-09T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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