Mortgage -- Trouble during payment process -- Complaint #6815301
Complaint Overview
Complaint ID: 6815301
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: Louisiana
ZIP Code: 70131
Date Received: 2023-04-09T12:00:00-05:00
Date Sent to Company: 2023-04-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
According to Wells Fargo my new mortgage payment for principal and insurance is XXXX and the monthly escrow payment is XXXX. My homeowners insurance went down from XXXX to XXXX. My flood is XXXX. Basically Im had my escrow reran twice and XXXX per month is XXXX a year that is excessive for escrow. Im basically being priced out of my home in excessively high escrow fees. Initially my insurance come increased from XXXX to XXXX I immediately found cheaper hazard insurance at XXXX. Well Fargo paid that XXXX I had that insurance company refund me the money, and I sent it into Wells Fargo to be paid back into the escrow.
Frequently Asked Questions
What is Complaint #6815301 about?
Complaint #6815301 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-04-09T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.