Credit card or prepaid card -- Fees or interest -- Complaint #6815083
Complaint Overview
Complaint ID: 6815083
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Unexpected increase in interest rate
State: Ohio
ZIP Code: 44077
Date Received: 2023-04-09T12:00:00-05:00
Date Sent to Company: 2023-04-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been with capital one for years. I have a interest rate. Capital one have not recently sent me any notification about my interest rate increasing. Since the fed has been increasing interest rates. Capital one has been passing higher interest on their customers outside the interest rate that has been assigned.
Frequently Asked Questions
What is Complaint #6815083 about?
Complaint #6815083 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2023-04-09T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.