Debt collection -- False statements or representation -- Complaint #6813659
Complaint Overview
Complaint ID: 6813659
Company: Ford Motor Credit Co.
Product: Debt collection
Sub-Product: Auto debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Louisiana
ZIP Code: 70122
Date Received: 2023-04-08T12:00:00-05:00
Date Sent to Company: 2023-04-08T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX leased XXXX XXXX. Purchase excess mileage ( section 12 on lease ) Ford had me listed for excess mileage. Not true. Major mechanical motor issues ( see attached ) Wanted to finance after lease but could not. It was a lemon. Now XXXX, XXXX, XXXX, XXXX XXXX collection agency is sending collections ( see attached )
Frequently Asked Questions
What is Complaint #6813659 about?
Complaint #6813659 was filed against Ford Motor Credit Co. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-04-08T12:00:00-05:00.
How did Ford Motor Credit Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ford Motor Credit Co.?
Yes, visit the Ford Motor Credit Co. company profile at readthecomplaint.com/company/ford-motor-credit-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.