Checking or savings account -- Managing an account -- Complaint #6812817
Complaint Overview
Complaint ID: 6812817
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: Georgia
ZIP Code: 318XX
Date Received: 2023-04-08T12:00:00-05:00
Date Sent to Company: 2023-04-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Two wells fargo employees at XXXX XXXX XXXX XXXX GA location approved and cashed a mobile deposit they shouldn't have because the check did not clear and they dispersed the funds at the location drive through anyway and did not tell me it was coming out of the funds already in my account. Then when the check that I was under the impression cleared did not clear Wells Fargo took the amount out of my account and told me to take a hike essentially. They stole from me instead of reprimanding Thier employees who made a bad judgement call and taking responsibility for their error. They told me at the window they were giving me the funds for the check
Frequently Asked Questions
What is Complaint #6812817 about?
Complaint #6812817 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-08T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.