Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #6807394
Complaint Overview
Complaint ID: 6807394
Company: Revolut Technologies INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Colorado
ZIP Code: 802XX
Date Received: 2023-04-06T12:00:00-05:00
Date Sent to Company: 2023-04-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent a transfer from my XXXX business account to my newly open Revolut Business account after a few days of pending status and sending them some requested documentation they decided to close the account it has been 22 days since they received the money and yet they have failed 3 times to return it back to my XXXX account Their customer support its like speaking to a 5 years old on incompetence they get a 5/5 I get constantly lied to my face by their representatives they reply the same manufactures answer your problem will be solved soon you are priority number 1 and still they are so incompetent that they admitted on chat to sending back the wire with the beneficiary details instead of the senders details when is where the wheres is supposed to go Not to talk about all the loses and damages Revolut caused me so far by having XXXX $ taken away from me for almost a month now in this current complex global economic situation they are fraudsters and the more I read online the more concerned Im about my money
Frequently Asked Questions
What is Complaint #6807394 about?
Complaint #6807394 was filed against Revolut Technologies INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2023-04-06T12:00:00-05:00.
How did Revolut Technologies INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Revolut Technologies INC.?
Yes, visit the Revolut Technologies INC. company profile at readthecomplaint.com/company/revolut-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.