Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6805448
Complaint Overview
Complaint ID: 6805448
Company: Coinbase, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Pennsylvania
ZIP Code: 180XX
Date Received: 2023-04-06T12:00:00-05:00
Date Sent to Company: 2023-04-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I have a coinbase wallet with ALL XXXX security gaurds as recommended by COINBASE in place. Last Year around XXXX I had about $ XXXX XXXX in it. They sent me emails and txt message saying I owe taxes to IRS which the company XXXX would pay on my behalf to IRS. I recognized that as false claim and did not deposit further XXXX in the wallet as they instructed to do by them. Within XXXX week of all of the monies was taken out of my wallet without my permission. I employed XXXX XXXX and they did a crypto trace and found a lot of my assests were sitting with XXXX - wrote to them and they did not respond to my request to return my money and shut down account of the scammers PLEASE NOTE I AM SENIOR AND THESE FUNDS WERE BASICALLY FROM MY SAVINGS FROM XXXX YEARS OF WORKING IN IRA WHICH I ENTRUSTED WITH COINBASE! PLEASE SEE ATTACHED LETTER FOR DETAILS OF THE FRAUD
Frequently Asked Questions
What is Complaint #6805448 about?
Complaint #6805448 was filed against Coinbase, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-04-06T12:00:00-05:00.
How did Coinbase, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Coinbase, INC.?
Yes, visit the Coinbase, INC. company profile at readthecomplaint.com/company/coinbase-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.