Checking or savings account -- Managing an account -- Complaint #6794911
Complaint Overview
Complaint ID: 6794911
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Texas
ZIP Code: 77082
Date Received: 2023-04-04T12:00:00-05:00
Date Sent to Company: 2023-04-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed 2 transactions that fall under regulation E for chime to receive a provisional credit that was due XXXX XXXX. I even have recordings of the reps telling me it should come XXXX XXXX, but chime continues to give me the run around. I filed with the XXXX as well and Im about to respond to my complaint with the XXXX after I send this complaint. I had to call 4 times today and I have yet to receive a resolution. I have it documented with recordings from dispute reps saying that Im indeed due for a provisional credit for XX/XX/2023. I can even send the recordings via email.
Frequently Asked Questions
What is Complaint #6794911 about?
Complaint #6794911 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-04T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.