Payday loan, title loan, or personal loan -- Money was taken from your bank account on the wrong day or for the wrong amount -- Complaint #6789318
Complaint Overview
Complaint ID: 6789318
Company: Ccf Intermediate Holdings LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Money was taken from your bank account on the wrong day or for the wrong amount
State: California
ZIP Code: 958XX
Date Received: 2023-04-03T12:00:00-05:00
Date Sent to Company: 2023-04-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a call from California check cashing on XX/XX/XXXX from XXXX asking if I wanted to make a payment towards XXXX XXXX XXXX of XXXX. I told her I wanted to pay XXXX. XXXX she said ok and gave me my balance. I go to check my XXXX account and some one from XXXX XXXX took XXXX off of my card. The lady informs me they handle payment for personal loan companies and to call my lender because that's not hr department gives me the number to XXXX XXXX. She told me there are numbers to call when an employee makes a mistake. So now everyone is saying there is nothing they can do because it's already processed. And I can take out another loan .The store excuse was oh she's new. So I called my bank and filed a dispute and I'm waiting to see what These loan places are going to do in these types of situations. People work to harder for their money now a days and if they offer out money they need to be able to give it back swifty. And XXXX needs more training and pay me my money lol
Frequently Asked Questions
What is Complaint #6789318 about?
Complaint #6789318 was filed against Ccf Intermediate Holdings LLC regarding Payday loan, title loan, or personal loan specifically about Money was taken from your bank account on the wrong day or for the wrong amount. It was received by the CFPB on 2023-04-03T12:00:00-05:00.
How did Ccf Intermediate Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Ccf Intermediate Holdings LLC?
Yes, visit the Ccf Intermediate Holdings LLC company profile at readthecomplaint.com/company/ccf-intermediate-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.