Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6784919

Complaint Overview

Complaint ID: 6784919

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Connecticut

ZIP Code: 06051

Date Received: 2023-04-02T12:00:00-05:00

Date Sent to Company: 2023-04-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am writing to dispute certain inaccurate information on my credit report provided by Experian. On XX/XX/XXXXXXXX I contacted Experian regarding the following discrepancies but to date, I have not received a response from them. Please consider the following : I dispute the account listed as XXXX XXXX XXXX ( Date Opened : XX/XX/XXXXXXXX Balance : {$1400.00} ) because the original creditor is XXXX XXXX XXXX and not the one you have indicated. The balance of {$1400.00} is inaccurate and higher than the amount I believe I owe. I request that you verify the following dates : Date Opened and Date of First Delinquency. I dispute the account listed as XXXX XXXX ( Date Opened : XX/XX/XXXX, Balance : {$570.00} ) because the original creditor is XXXXXXXX XXXX XXXX and not XXXX XXXX. The balance of {$570.00} is higher than the amount I owe, and I do not recognize this amount. I request that you verify the following dates : Date Opened and Date of First Delinquency. I dispute the account listed as XXXX XXXX ( Date Opened : XX/XX/XXXX, Balance : {$270.00} ) because I have never had a contract with them. The original creditor was XXXX XXXX. The balance of {$270.00} is higher than the amount I remember. I request that you verify the following dates : Date Opened, Date of First Delinquency, Date of Status, and First Reported. XXXX XXXX XXXX account ( Account # : XXXX, Date Opened : XX/XX/XXXX, High Credit : {$520.00} ) was never late. Please update this inaccurate information on my credit report. XXXX XXXX XXXX account ( Account # : XXXX, Date Opened : XX/XX/XXXX, High Credit : {$320.00} ) was never late. Please update this inaccurate information on my credit report. The following account is not mine XXXX ( Account # : XXXX, Date Opened : XX/XX/XXXX, High Credit : {$11000.00} ). Please remove it from my credit report.

Frequently Asked Questions

What is Complaint #6784919 about?

Complaint #6784919 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-04-02T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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