Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6784117
Complaint Overview
Complaint ID: 6784117
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: Missouri
ZIP Code: 63368
Date Received: 2023-04-01T12:00:00-05:00
Date Sent to Company: 2023-04-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i have a n item on my experian credit report for XXXX from XXXX XXXX XXXX. for a debt when i call nobody including me knows what it is for. I have requested the info and it be removed over and over i get nothing and experian says they instigated and found it to be legit. But even when i call the experian people dont understand why it is there. All i know is i don't know what the amount is for. They say its because didn't give notice but i did, I moved out later XXXX, and told them why. I am only told i owed like XXXX and the y applied my deposit to it and for stuff that i wasn't even there anymore. if its legit fine but i can not get anything saying what its for and if i cant experian cant so how can it be on my creditor report its bs.
Frequently Asked Questions
What is Complaint #6784117 about?
Complaint #6784117 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-04-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.