Debt collection -- Communication tactics -- Complaint #6775329
Complaint Overview
Complaint ID: 6775329
Company: Firstsource Business Process Services, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Texas
ZIP Code: 78109
Date Received: 2023-03-30T12:00:00-05:00
Date Sent to Company: 2023-03-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have repeatedly told this company to stop calling and today XX/XX/30 they called I asked them again to stop calling me and they called back 1 minute later. They do this often even though I have demanded they stop.Firstsource is the name of the company
Frequently Asked Questions
What is Complaint #6775329 about?
Complaint #6775329 was filed against Firstsource Business Process Services, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-03-30T12:00:00-05:00.
How did Firstsource Business Process Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Firstsource Business Process Services, LLC?
Yes, visit the Firstsource Business Process Services, LLC company profile at readthecomplaint.com/company/firstsource-business-process-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.