Checking or savings account -- Managing an account -- Complaint #6775059
Complaint Overview
Complaint ID: 6775059
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 339XX
Date Received: 2023-03-30T12:00:00-05:00
Date Sent to Company: 2023-03-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We switched our business bank account from XXXX XXXX to XXXX XXXX and updated it on our square account. Square holds nearly {$2000.00} of our money in savings, these funds are from day to day business operations and need to be accessible. After changing bank account, Square informed us that account funds transfers would be unavail able for the next 24-48 hours while they review the account to make sure everything is okay. Flash forward two weeks later, multiple phone calls, case escalated, and we still have no access to our funds. We will loose our entire business if we do not have access to these. If this does happen, we will be filing a lawsuit against Square Financial Severices.
Frequently Asked Questions
What is Complaint #6775059 about?
Complaint #6775059 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-03-30T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.