Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #6770242
Complaint Overview
Complaint ID: 6770242
Company: Giggle Finance INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Charged fees or interest you didn't expect
State: Michigan
ZIP Code: 48209
Date Received: 2023-03-29T12:00:00-05:00
Date Sent to Company: 2023-03-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
About a month ago - I received a notice that my business had a UCC-Lien against it and my XXXX and XXXX were frozen. I then received a vague letter from XXXX XXXX XXXX XXXX XXXX saying I owed them {$2200.00}. I emailed them and told them I did not sign a contract with Giggle Finance ( who's office is located inside a XXXX in XXXX ) - they responded with the forged document with inaccurate information and an IP address under my " signature. '' I looked up the IP address and it was located in a city in Michigan I have never been. I got no email response from XXXX and received a letter yesterday they will recommend further action be taken against me if I do not call. I have called several times with no answer. I am a XXXX XXXX XXXX in Michigan who applied for a " business '' loan with a predatory company a few months ago. We did not finalize any details or sign a contract. While I was waiting to finalize amount and interest with them, I noticed that the company started taking money out of my account. The owner of the business provided a contract with a fraudulent signature when I inquired about the transactions. My bank recommended I reverse all transactions with them. They have filed a UCC LIEN against me- and my personal accounts are now frozen. I am have suffered immense mental anguish from this situation. I tried to get a lawyer that works against these particular debt collectors but could not be represented as they filed under commercial debt while freezing and threatening my personal assets. I am missing out on potential sales as a XXXX XXXX XXXX I am afraid to use the banking system because I feel like they are going to continue to come after me. I applied for a small business loan when I was short on cash earlier this year. Giggle Finance was recommended through a rideshare app - so I decided to try applying. The application process was several questions- including a link to your bank account for " verification. '' The company told me I was approved for {$600.00} and sent me a text message that they would be in touch shortly to finalize details. As I was awaiting the finalization call, I noticed that they started taking money out of my account. I texted back the number that sent me the initial message and asked what was going on - only to realize that the number I had was someone's personal line as they responded late in the evening. She said they were beginning remittance on the {$1100.00} that I owed them. I told her I had not agreed to that, finalized, or signed a contract. She sent me an email with a contract with a fraudulent signature. I call my bank immediately and told them what was happening. They told me to reverse all transactions between the company- as it sounded like a scam. Several months letter I received a letter in the mail from the Secretary of State that there was a UCC Lien placed on my name. I was trying to use a new card for breakfast- as I had to close my old account due to this, and my card was declined. I contacted the card distributor and they said my assets were frozen and to contact XXXX, XXXX, & XXXX for details. Upon contact they sent me the same fraudulent contract and said I owed Giggle {$2200.00} I explained to them the situation with no reply- only to receive an increasingly threatening letter that they were going to pursue further action against me. I have asked them for a breakdown of charges and validation of debt with no response. As a XXXX XXXX XXXX this continues to hurt my mental health and business I have been building for the last decade.
Frequently Asked Questions
What is Complaint #6770242 about?
Complaint #6770242 was filed against Giggle Finance INC. regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2023-03-29T12:00:00-05:00.
How did Giggle Finance INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Giggle Finance INC.?
Yes, visit the Giggle Finance INC. company profile at readthecomplaint.com/company/giggle-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.