Debt collection -- Attempts to collect debt not owed -- Complaint #6769980
Complaint Overview
Complaint ID: 6769980
Company: Sunrise Credit Services, INC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Texas
ZIP Code: 77056
Date Received: 2023-03-29T12:00:00-05:00
Date Sent to Company: 2023-03-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I am victim of identity theft by someone who apparently lives in Massachusetts. Addresses are now in my credit file from Massachusetts while I actually live in XXXX, Texas. This person has opened at least 3 credit card accounts in my name and with my social security number. Now, two collection agencies ( XXXX XXXX XXXX and Sunshine Credit Services ) are on my credit record trying to collect money not paid to XXXX XXXX. I have never had an account or purchased anything from XXXX XXXX. I am filing this report to make you aware of the identity theft and I have asked both XXXX and XXXX to remove these detrimental records from my credit file.
Frequently Asked Questions
What is Complaint #6769980 about?
Complaint #6769980 was filed against Sunrise Credit Services, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-03-29T12:00:00-05:00.
How did Sunrise Credit Services, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sunrise Credit Services, INC?
Yes, visit the Sunrise Credit Services, INC company profile at readthecomplaint.com/company/sunrise-credit-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.