Checking or savings account -- Managing an account -- Complaint #6768343
Complaint Overview
Complaint ID: 6768343
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Nebraska
ZIP Code: 68025
Date Received: 2023-04-02T12:00:00-05:00
Date Sent to Company: 2023-04-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/23 Cash App closed my account without giving me any of the refunds I requested and didnt tell me why. So I closed that account and made a new one. They say my deposit limit is {$4000.00} and I havent even added {$200.00} to that account yet it blocks me from adding or sending money. They allow scammers to use their app to steal money from people and dont do anything about it. Im starting to wonder if they are part of the scammers stealing peoples money.
Frequently Asked Questions
What is Complaint #6768343 about?
Complaint #6768343 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-02T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.