Debt collection -- False statements or representation -- Complaint #6766542
Complaint Overview
Complaint ID: 6766542
Company: Commerce Bank
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Missouri
ZIP Code: XXXXX
Date Received: 2023-03-28T12:00:00-05:00
Date Sent to Company: 2023-03-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Commerce Bank sold my account to XXXX XXXX XXXX in 2019. Then they reported my account as cancelled to the IRS. This was wrong as XXXX XXXX XXXX continued collection for this account. IRS is now wanting me to pay taxes for cancelled debt in 2019 for Commerce Bank.
Frequently Asked Questions
What is Complaint #6766542 about?
Complaint #6766542 was filed against Commerce Bank regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-03-28T12:00:00-05:00.
How did Commerce Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Commerce Bank?
Yes, visit the Commerce Bank company profile at readthecomplaint.com/company/commerce-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.