Debt collection -- False statements or representation -- Complaint #6765912

Complaint Overview

Complaint ID: 6765912

Company: American Profit Recovery, INC., Marlborough, Ma Branch

Product: Debt collection

Sub-Product: I do not know

Issue: False statements or representation

Sub-Issue: Impersonated attorney, law enforcement, or government official

State: Arkansas

ZIP Code: 721XX

Date Received: 2023-03-28T12:00:00-05:00

Date Sent to Company: 2023-03-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I am a veteran, I was given a phone number to call and schedule me an appointment for an increase on my claim/XXXX. I had requested an appointment and then received my appointments and I also had to se a XXXX during a facetime interview. There was nothing signed. I reached and made this appointments my self. I was later notified and harassed by this person name XXXX who told me to XXXX him payments XXXX name ( $ XXXX ). Payment XXXX XXXX he received XXXX. He was able to see my medical files and tell me about my claims without my knowledge, breaking every chain of HIPPA. He has sent information to the collection company named American profit Recovery Inc. for an amount of XXXX. This is not only fraudulent ; harassments ; this man nor company did nothing. He was able to contact me and tell me I received a 100 % on my XXXX thorough VA. That alone is a HIPPA Violation. I had to put extra security on my accounts because he was able to see them. How? He did not help me any any way. I called and got this set up myself. So, im not understanding the debt collection. I called and scheduled my appointments and was out sourced for them. I owe this an or fraudulent company nothing. I have informed also made the VA hospital aware of this scam, I also let them know about an employee XXXX XXXX and XXXX XXXX " Department Of Veteran Affairs LR AR who is also in on this scam with him getting wealth off XXXX veterans.

Frequently Asked Questions

What is Complaint #6765912 about?

Complaint #6765912 was filed against American Profit Recovery, INC., Marlborough, Ma Branch regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-03-28T12:00:00-05:00.

How did American Profit Recovery, INC., Marlborough, Ma Branch respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against American Profit Recovery, INC., Marlborough, Ma Branch?

Yes, visit the American Profit Recovery, INC., Marlborough, Ma Branch company profile at readthecomplaint.com/company/american-profit-recovery-inc-marlborough-ma-branch to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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