Debt collection -- Attempts to collect debt not owed -- Complaint #6752304

Complaint Overview

Complaint ID: 6752304

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: New York

ZIP Code: 10469

Date Received: 2023-03-26T12:00:00-05:00

Date Sent to Company: 2023-03-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXX XXXX Debt Buyer midland credit management XX/XX/XXXX Seriously past due date / assigned to attorney, collection agency, or credit grantor & apos ; s internal collection department XX/XX/XXXX {$1.00} XX/XX/XXXX 0 % Status Updated Balance Balance Updated Paid Off Monthly Payment Past Due Amount Original Balance {$1100.00} {$1100.00} Terms 1 Month Responsibility Individual Your Statement : **CONSUMER STATEMENT** ITEM IN DISPUTE BY CONSUMER Item is still on my credit report my identity was stolen and some one used my info to obtain a credit card I do no not have any knowledge of this account I tried contacting the company to let them know that for a while now it keeps reporting month after month that Im late on payments that I have no knowledge of please remove please

Frequently Asked Questions

What is Complaint #6752304 about?

Complaint #6752304 was filed against Encore Capital Group INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-03-26T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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