Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #6752271
Complaint Overview
Complaint ID: 6752271
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Texas
ZIP Code: 77033
Date Received: 2023-03-26T12:00:00-05:00
Date Sent to Company: 2023-03-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have like {$2000.00} on my chime account and got incarcerated for two years I was trying to gain access to my account in jail but my account was locked until I can prove my identity but I have sent chime every document that has been asked of me and the only thing they can say to me is send documents that I have been told they have received and I dont know what else to do so I can get my money can you please help me thanks
Frequently Asked Questions
What is Complaint #6752271 about?
Complaint #6752271 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2023-03-26T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.