Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #6749062
Complaint Overview
Complaint ID: 6749062
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Florida
ZIP Code: 336XX
Date Received: 2023-03-25T12:00:00-05:00
Date Sent to Company: 2023-03-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello dear! I have got my PayPal limited for 180 days on the XXXX XX/XX/XXXX under Ref ID - XXXX So, I have waited 180 days and on the XXXX XX/XX/XXXX I have got mail from PayPal says XXXX'Your PayPal funds are eligible for withdrawal '', I logged in and tried several times adding my new XXXX XXXX and my bank card and it doesn't work, I have contacted the support of PayPal but they didn't help fix this issue for me at moment of writing this complaint. So, Please help me get my funds by helping me adding my XXXX XXXX or my bank card to get my funds. kind regards XXXX XXXX
Frequently Asked Questions
What is Complaint #6749062 about?
Complaint #6749062 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2023-03-25T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.