Debt collection -- Attempts to collect debt not owed -- Complaint #6736789
Complaint Overview
Complaint ID: 6736789
Company: Duncan Solutions, Lnc.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Pennsylvania
ZIP Code: 170XX
Date Received: 2023-03-22T12:00:00-05:00
Date Sent to Company: 2023-03-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2020 Professional Account Management ( P.A.M. ) sent an invoice via email. The invoice was from the PA Turnpike totaling {$570.00}. I paid the invoice via P.A.M.s website. I was not supplied with a receipt after payment. PA Turnpike is stating they did not receive the money from P.A.M. PA Turnpike and PAM no longer do business together. I called PAM and they are stating they dont have my account. I have the email that was sent and the transaction from my bank statement showing that the balance was paid. I believe both companies to be unethical and are trying to get me to pay for a debt I no longer owe.
Frequently Asked Questions
What is Complaint #6736789 about?
Complaint #6736789 was filed against Duncan Solutions, Lnc. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-03-22T12:00:00-05:00.
How did Duncan Solutions, Lnc. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Duncan Solutions, Lnc.?
Yes, visit the Duncan Solutions, Lnc. company profile at readthecomplaint.com/company/duncan-solutions-lnc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.