Credit reporting, credit repair services, or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #6736312

Complaint Overview

Complaint ID: 6736312

Company: Checkr, INC

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Problem with a company's investigation into an existing issue

Sub-Issue: Their investigation did not fix an error on your report

State: Georgia

ZIP Code: 30350

Date Received: 2023-03-22T12:00:00-05:00

Date Sent to Company: 2023-03-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

on XX/XX/XXXX i received a speeding citation at XXXX VIRGINIA and i paid it on XX/XX/XXXX. Now, on XX/XX/XXXX I apply Multiple of jobs i was denied those jobs because the employers said I did not pass my background report so i requested a copy of my report that is when I reach out the citation was reported on my background report. So when i riche out XXXX XXXX - XXXX XXXX they said that they never received the payment. then i end up making the payment again with interest. After i made the payment a proof payment was giving to me by the court. so i disputed it and i uploaded the documents giving to me by the court and i contacted XXXX MULTIPLE of times trying to have them remove the error on my report so that i can be able to get a job and i not getting though them still.

Frequently Asked Questions

What is Complaint #6736312 about?

Complaint #6736312 was filed against Checkr, INC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2023-03-22T12:00:00-05:00.

How did Checkr, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Checkr, INC?

Yes, visit the Checkr, INC company profile at readthecomplaint.com/company/checkr-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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