Checking or savings account -- Closing an account -- Complaint #6736229

Complaint Overview

Complaint ID: 6736229

Company: Block, INC.

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Closing an account

Sub-Issue: Funds not received from closed account

State: Illinois

ZIP Code: 606XX

Date Received: 2023-03-22T12:00:00-05:00

Date Sent to Company: 2023-03-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

HI THERE its been more than 10 months now sine square deactivated my account and holding my XXXX $ first they sent me an email in which they told me to release my funds after 90 days after 90 days they sent me another email and told me that funds will be held for an additional 30 days Now all the dates has been passed but square is not responding me back and not releasing my funds also there is not a single chargeback on my account please understand we all have to die one day so I am a XXXX patient and need money badly if you do not release my funds I will be dead in next 10 days I will go to XXXX and then complain to Him what you people done to me I am crying and also cry daily too much time

Frequently Asked Questions

What is Complaint #6736229 about?

Complaint #6736229 was filed against Block, INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-03-22T12:00:00-05:00.

How did Block, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Block, INC.?

Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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