Vehicle loan or lease -- Managing the loan or lease -- Complaint #6725489
Complaint Overview
Complaint ID: 6725489
Company: Wells Fargo & Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with the interest rate
State: New York
ZIP Code: 120XX
Date Received: 2023-03-20T12:00:00-05:00
Date Sent to Company: 2023-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello my name is XXXX XXXX and I had an auto loan with WellsFargo for more than 6 years and as of last year, I had paid off my loan. The reason for this complaint is that I believe I was overcharged for the loan because I signed the loan for 6 years and ended up paying longer than the contract agreement. I had the loan taken out automatically therefore I have lost track of how long the exact loan were paid out for. I am wondering if you would help me look into this matter. Thank you, XXXX XXXX
Frequently Asked Questions
What is Complaint #6725489 about?
Complaint #6725489 was filed against Wells Fargo & Company regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2023-03-20T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.