Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #6725070
Complaint Overview
Complaint ID: 6725070
Company: Block, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: Wisconsin
ZIP Code: 53209
Date Received: 2023-03-20T12:00:00-05:00
Date Sent to Company: 2023-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Does the company Cashapp deny that at the time of the transaction ( XXXX ) in question being pended that I was injured and that it is because of the company Cashapp posting an amount of cash present for the transaction ( XXXX ) in question that they would not release and return back to my accountWhether they were completed or not is not in question.
Frequently Asked Questions
What is Complaint #6725070 about?
Complaint #6725070 was filed against Block, INC. regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2023-03-20T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.